Our policies and procedures for providing catering service to all our clients

Our policies and procedures for providing catering service to all our clients.

Credit Card

In an effort to maintain the best pricing possible on our meals,we have instilled a 4% credit card fee for all catering orders paid by credit. We always welcome cash or checks without any additional fees.

NSF Check

If you provide payment with a check that is rejected by the bank,your fee will be $35 plus any additional collection fees.

Service

There is a 15% service charge for catering that requires a setup and tear down. You may avoid this charge by picking up your order at our kitchen: 140 Lincoln Square Urbana IL 61801

Cancellations

We request that orders over $500 be canceled in writing 5 days before the event. Orders under $500 must be canceled in writing 36hours before the event.

Wait staff

Wait staff are available at the cost of $15 per hour. A minimum of1 hour before the event and 1 hour after, for preparation and cleanup, are included in the cost. For buffets, we suggest 1 wait staff for every 50 people. For plated dinners, we suggest 1 wait staff for every 25 people.

Payment

There will be a 5% late fee per week added to any order over 35 days past due. Payment for any order over $1,000 must be made in full 4 days prior to the event or a 10% fee will apply at the time of payment.

Payment on orders over $999

Payment for any order over $1000 must be made in full the Wednesday prior to the event or a 10% fee will apply at the time of payment

Contact for additional information:

contact@stangocu.com or call us +1 (844) 497-6835

We are located at:

140 Lincoln Square

Urbana, Illinois 61801

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